This program is designed to increase an applicant’s chances of success at a job interview. Learn all the tips and techniques to achieving your goal – getting the job!

Looks at the role of the appraisal interview and the right and wrong way it can be used.

This program is a must-have for anyone new to the appraisal process and a valuable reminder tool for those with more experience. It is a complete package designed to help both sides get achieve positive results from an appraisal interview.

Meet Alec, a recently promoted to supervisor who struggles for balance in his new position. How does one effectively manage former colleagues and friends? This best-selling video depicts the nine components of supervisory effectiveness.

Why does there seem to be one set of rules for the way we behave when we’re physically with other people, and a whole different set of rules for the way we act when we’re separated, as we are when we’re on the phone?

This final installment in The Unorganized Manager Series shows that once a manager becomes more organized, there is still room for improvement – the next step in the process is to organize the team members.

This three-part series demonstrates the importance of having time management and delegation skills in order to be an effective manager.

A few unexpected visits to St. Peter's gates give an unorganized manager a lesson in the importance of adopting essential time-management and delegation skills.

A few unexpected visits with St. Peter help an unorganized manager turn his life around as he learns the importance of adopting essential time-management and delegation skills.

This four-part series covers all facets of making a successful sale, using proven techniques and solid sales fundamentals. It's perfect for new sales recruits or as a refresher and energizer for more experienced members of the sales team.