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With accountability, you get better results, improved teamwork, and clarity. Without it, you get blame, finger-pointing, missed deadlines and low morale. This program reveals an approach to accountability that improves individual and organizational performance.
Put the formula that won America's Cup – yachting's most coveted prize – to work in your organization.
This introductory video on teamwork uses the Wild Dog as the metaphor. It is suitable for any program dealing with teamwork, team roles, team building, team contributions and team success.
Demonstrate the importance of skilful questioning not just in interviews, but in everyday team working and problem solving situations too.
Using Dr. Meredith Belbin's team-role theory, this program illustrates the skills needed for team building, meetings and project management.
Available in French.
In August 2010, people around the world were captivated by a riveting drama unfolding in the Chilean desert. A mine cave-in half a mile beneath the earth traps 33 miners. Teamwork and the ability to respond to shifting challenges provides a roadmap for all organizational teams.
Understanding Internal Customer Care
This powerful video demonstrates the benefits of good internal customer care for individuals, teams, organizations and external customers.
Speaking & Listening For Results
Organizations spend time and money clearing up misunderstandings and miscommunications. This program depicts six of the most common behaviours that lead to communication breakdowns and provides tips on how to speak and listen for results.
When searching for ways to measure effectiveness and build success, today’s organizations have access to vast amounts of data. Make sure your staff knows what information is truly meaningful, and that they’re able to get it quickly in the hands of those who can act on it.
Comprendre le service interne à la clientèle
With the case study examples in this video, you’ll be emphasising that internal customer care is achieved through teamwork.