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Accountability That Works!

With accountability, you get better results, improved teamwork, and clarity. Without it, you get blame, finger-pointing, missed deadlines and low morale. This program reveals an approach to accountability that improves individual and organizational performance.

Accountability Toolkit, Government Version

Designed specifically for training government employees, the 9 categories and 35 video clips in this Toolkit will help you demonstrate what it looks like when people hold themselves, each other and the organization accountable for keeping commitments and achieving results. 


Actions Speak! Behaviour-Based Interviewing

Based on the time-tested truth that, "Past actions predict future performance", this fresh new approach to legal and effective interviewing from Dr. Paul C. Green, takes learners through a practical step-by-step process of finding the right candidate for any position.

Available in French.

Bonne question!

Demonstrate the importance of skilful questioning not just in interviews, but in everyday team working and problem solving situations too.

Conducting Extraordinary Performance Appraisals

The performance appraisal process doesn’t need to be a source of anxiety and dread. By following the simple steps in this program, it can be used as a powerful tool to improve the performance of every employee in an organization.

Discussing Performance

Learn how to make your performance feedback discussions more productive and focused to create a satisfying and productive work environment and promote employee retention throughout your workplace.


Feedback Techniques

Show your managers how to give objective, impartial feedback to help people improve their performance and develop their skills-without making them defensive.


FeedForward, a new video learning program hosted by Dr. Marshall Goldsmith, helps you get to where you want to be in your relationships. This simple yet powerful process helps you choose one behaviour to improve, follow up regularly with the people who are most affected by your behaviour and, most importantly, to stick with the changes you've made.

Gift of Feedback

Learn how to summon the courage needed to ask for feedback, why it’s so important to thank people for offering feedback—even when you don’t agree with it—and how to implement the feedback most likely to help you live effectively in all of your interpersonal roles.

Giving and Receiving Feedback

Whether we recognize it or not, we are always giving feedback to people – both positive and negative. This film illustrates how to use objective, non-judgemental feedback to help people grow and develop. 

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