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This program has been designed to help managers and supervisors gain confidence in dealing with absenteeism, especially where the employee is not very communicative or the situation is particularly sensitive or difficult.
Learn how our emotions are passed from one person to another almost like the common cold.
Viewers will come away with specific areas of improvement to focus on, and a structured step-by-step approach to developing the required emotional competencies to bring more creativity, energy and intuition to their work, whatever their industry or field.
Discover how a certain amount of stress is necessary for optimal performance.
Hosted by Daniel Goleman, this 3-video series presents the latest findings on emotional and social intelligence while providing practical instruction on how these skills can improve our work relationships, job performance and overall well-being.
Giving feedback is an everyday part of communicating with our teams and peers. This program illustrates a four-part model for a more emotionally-intelligent method of delivering feedback, both formal and informal.
This program shows how forward-thinking organizations are accessing the power of emotions to create better, more productive teams and team members.
This program has been designed to help promote a coaching culture in the workplace. It asks managers and supervisors to consider how they can embrace a coaching approach especially in challenging economic circumstances.
This program shows that the way we react to a situation can have a far greater impact than the situation itself. Learn how to control reactions to have a positive impact on morale, productivity and employee retention.
Learn the three basic strategies for handling stress by using emotional intelligence.