Viewers will come away with specific areas of improvement to focus on, and a structured step-by-step approach to developing the required emotional competencies to bring more creativity, energy and intuition to their work, whatever their industry or field.

Giving feedback is an everyday part of communicating with our teams and peers. This program illustrates a four-part model for a more emotionally-intelligent method of delivering feedback, both formal and informal. 

This program shows how forward-thinking organizations are accessing the power of emotions to create better, more productive teams and team members.

Everyone will benefit from this program which brilliantly portrays how employees on any career path and at any level of an organization can be undone by a problem co-worker. The amount of time spent worrying, avoiding, raging and obsessing over toxic employees can affect performance on the job and peace at home.