Emotional Intelligence

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Challenging Absenteeism

This program has been designed to help managers and supervisors gain confidence in dealing with absenteeism, especially where the employee is not very communicative or the situation is particularly sensitive or difficult.

 

Demonstrating Emotional Intelligence

Learn how our emotions are passed from one person to another almost like the common cold.

 

Emotional Intelligence

Viewers will come away with specific areas of improvement to focus on, and a structured step-by-step approach to developing the required emotional competencies to bring more creativity, energy and intuition to their work, whatever their industry or field.

  

Emotional Intelligence & Optimal Performance

Discover how a certain amount of stress is necessary for optimal performance.

 

Emotional Intelligence Series

Hosted by Daniel Goleman, this 3-video series presents the latest findings on emotional and social intelligence while providing practical instruction on how these skills can improve our work relationships, job performance and overall well-being.

  

Giving Feedback

Giving feedback is an everyday part of communicating with our teams and peers. This program illustrates a four-part model for a more emotionally-intelligent method of delivering feedback, both formal and informal. 

L'intelligence emotionnelle

This program shows how forward-thinking organizations are accessing the power of emotions to create better, more productive teams and team members.

Manager as Coach

This program has been designed to help promote a coaching culture in the workplace. It asks managers and supervisors to consider how they can embrace a coaching approach especially in challenging economic circumstances.

Managing Me

This program shows that the way we react to a situation can have a far greater impact than the situation itself. Learn how to control reactions to have a positive impact on morale, productivity and employee retention. 

Understanding Emotional Intelligence

Learn the three basic strategies for handling stress by using emotional intelligence.

 
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