Top 10 Training Videos

Here's our Ten Most Popular Training Resources

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Attitude: Radiating Possibility

How powerful it might be to leave behind the anxiety and pressure that are part of the competitive mindset, and connect with others through their dreams and visions! In this moving video program employees are coached on how to to accelerate their pace of interaction, have courage in the face of fear, and enter the dance.


Customer Service Gone Viral

It used to be when someone received bad service, they would tell a few friends... now, they tell the world. This video program shows how to avoid customer service problems that lead to negative feedback.



Imagine a workplace where everyone chooses to bring energy, passion and a positive attitude with them each day. FISH! is about attitude and having fun at work. Explore the tremendous synergy that can result when people are committed to their jobs and team members. Catch the energy of FISH! - there's no limit to the potential you’ll release.


FISH! For Leaders

This series consists of 6 distinct programs that help leaders apply a part of The FISH! Philosophy to the work and their lives.


Give em the Pickle!

This customer service program is loaded with humour, touching stories, fun graphics, and great music that all work together to deliver the powerful message: "take care of your customers". Bring the enthusiasm and wisdom of Bob Farrell to your next meeting and transform your team into a bunch of pickle-givers!

Jamie's Kitchen: Fifteen Lessons on Teamwork

This highly motivating film featuring chef Jamie Oliver provides real life examples of classic team development in action with an energetic style that will keep the audience engaged. It is truly relevant for all teams and encourages continual development.
Available in French.


More Than A Gut Feeling IV

Revised and updated, this classic on behavioural interviewing techniques shows how to ask the right questions and uncover predictors of job performance.

Available in dubbed French.


Practical Coach 2

A newer production, The Practical Coach 2, updates one of our all-time best selling programs.  With a new female host and a fresh variety of workplace settings, this entertaining program on employee performance coaching raises the bar again.


Right Words At The Right Time For Healthcare

When things get difficult, this memorable program will empower front-line healthcare employees with a set of clear and practical service recovery tools and techniques.


Right Words At The Right Time For Government

Specifically for public employees, this practical training program demonstrates how to turn a citizen/customer's frustration or complaint into understanding. Teach your front-line personnel how to say the right words at the right time…in the right way.

Available in French.