These are our most popular, and economical training resources.
They're priced from $1.50 - $595.00, and all have lots of impact!
Check them out today!
All Washed Up takes viewers on a journey to better understand what it takes to get people to change their behaviour, especially when it's difficult.
Do you really know how your patients and coworkers define respect and want to be treated? Discover how to create an inclusive work environment that enables the delivery of respectful and culturally-appropriate healthcare.
This program is designed to increase an applicant’s chances of success at a job interview. Learn all the tips and techniques to achieving your goal – getting the job!
An animated look at the difficulties of working with - and getting along with - others.
Making sure your behaviour and communication is assertive is invaluable in the workplace. But there is a fine line between non-assertive behaviour, assertive behaviour and aggression. Learning how to understand the impact of your behaviours on others and yourself.
The difference between ordinary service and great service is attitude. Show your people this video and they'll be able to see exactly what you mean.
Be physically and emotionally present for people, especially when they need you. It's a powerful message of respect that strengthens relationships.
This program is a short but comprehensive workplace bullying prevention video that covers every aspect of this important topic in just 5 and a half minutes.
This brand new program discusses an important topic often lost or ignored in organizational settings: Grief and Loss.
Miscommunication in healthcare can lead to disastrous results. This film reveals the five steps necessary to turn confusion – in any healthcare setting – into clear communication that results in better patient care and better use of staff time.
At last! Here are modern communication skills training activities—including effective use of e-mail, voice-mail and audio conferencing—at your fingertips. With this pack, you’ve got all the essential skills of communication covered.
Using Customer Feedback as a Strategic Tool
Has customer service in your organization gotten sidetracked? Are your 'promises' good only so long as your customers don't try to utilize them? Are you so focussed on the future, that you have no time for today's complaints? Then preview this program today - it will definitely help you!
This pack outlines the practical benefits of using counselling skills in a work context using a straight forward, jargon free approach. This skills training resource explains what counselling skills are and how they can be effectively implemented in the workplace.
A delightful and magical tale teaches us to appreciate the talents and contributions of each team member. The program takes only 4 minutes to watch, but you'll be talking about it for months.
The activities in this resource focus on what individuals can do to immediately make a difference in the way customers feel about your organization. Even seemingly small improvements make a tremendous difference to customer perception.
Part of the Just A Call Away Series, this program looks at issues that arise when dealing with diverse customers.
This program offers proven methods for recognizing and resolving conflict. The interpersonal skills highlighted here have never been more needed by the healthcare workforce – or more valuable to the organization in its pursuit of objectives.
20 People Development Activities for Managers
This pack will help managers to understand the benefits of investing time in developing their people, and it will encourage them to view ‘developing people’ in the context of their own objectives and results.
Team leaders are vital in any organization—they help build successful teams, which in turn build business success. The 20 tried and tested activities in this resource have been specifically designed to help you develop highly motivated team leaders.
This three part series reminds us that moving forward in the business world goes hand in hand with forward thinking. It shows us that every organization has a choice: it can watch the future pass it by, or it can ride out to meet the future.
An inspirational video to engage employees to behave in ways that enhance your workplace culture.
A unique and powerful resource for employees at ALL levels.
Ethics4Everyone is a unique and powerful resource for employees at ALL levels. It will help your entire workforce understand that, when it comes to business ethics, everyone is responsible ... and everything counts!
Extraordinary features colorful inspiring images, video and words set to upbeat motivational music. A great way to open or close any meeting, Extraordinary will put your group in the right frame of mind for success.
Anyone who wants to understand more about the role of organizational facilitation will benefit from working through this pack. Containing exercises for the person who wants to develop their own facilitation skills as well as session plans for running workshops, it provides much more than just a thorough grounding in the subject.
A moving parable about the power of personal choice, FISH! is the story of a manager's personal journey of self-discovery. Along the way she and her team discover they have the power to create the workplace of their dreams through the choices they make every day. And now, each of us can make that same journey.
Welcome to Tile Tech, a roofing company based in Tacoma, Washington, which became an industry leader by truly living the FISH! Philosophy. The team members at Tile Tech have made the FISH! Philosophy a reality in their office, on job sites and in their hearts.
Learn how The FISH! Philosophy transformed a failing car dealership in Minnesota into a successful enterprise – improving sales, customer satisfaction and employee productivity and morale.
At Missouri Baptist Medical Center, the staff deals with emotionally difficult situations, the challenges of providing exceptional health care, and the everyday stresses we all feel. But when they introduced FISH! into the environment, they revitalized their work… and their lives!
This DVD program is presented by Richard Greene, the creator of The 5 Secrets. It is designed to quickly advance your public speaking and presentation skills, through five sets of lessons illustrated by video examples from the public speeches of Barack Obama.
Better TEAMWORK, Better RESULTS. Itís that simple!
Five Star Teamwork will guide and encourage your team to work together to achieve results that are bigger and better than those that could be achieved individually.
This short version of Teamwork in Crisis, tells the amazing story of United Airlines Flight 232 and how air and ground teams coordinated efforts and resisted panic, leading to an outcome far better than predicted.
Did you know that most patient complaints have nothing to do with medical issues? On the contrary, most complaints arise because patients feel they aren’t being listened to, or feel that their questions or concerns are being left unanswered.
Whether we recognize it or not, we are always giving feedback to people – both positive and negative. This film illustrates how to use objective, non-judgemental feedback to help people grow and develop.
Harassment hurts us all – from individuals to entire companies – and Harassment Hurts: It's Personal is a comprehensive program under 20 minutes that explores the issues, their ramifications and their remedies.
Using dramatizations, this training program raises awareness of harassment and demonstrates the effects it can have on your employees.
Harassment Prevention Made Simple is a short but comprehensive harassment prevention video that covers every aspect of this important legal topic in just 6 minutes.
Managing blame and forgiveness is the key message in this film. Creativity blossoms in organizations that recognize that in order to achieve success, mistakes will be made along the way.
Combining dynamic graphics, captivating music, and striking images, this motivational 3-minute meeting opener explores what would happen if 99.9% were the acceptable standard of excellence.
Improve productivity, morale and customer service by replacing fear in the workplace with an atmosphere of trust, respect and support among co-workers. It’s So Simple shows you that it is possible, and you’ll be inspired when you find out what happens when fear is replaced by love.
When you think of the times you’ve had great experiences as a customer, you automatically think of the people who made those experiences happen for you. We all instantly know it when we encounter a remarkable customer service professional, so why is it that some customer service pros just stand out?
The secret to effective leadership is not in just telling people what to do, but inspiring them to achieve it through your example.
Passion - we hear about it all the time. This short Dewitt Jones film shows how fueling your passion can make an insurmountable difference to your company, community, family, and to your life on a personal level.
Use this video as a motivational starter or closer at any corporate gathering. Use its principles as the foundation in a team building session.
Have you ever had someone enthusiastically 'cheering' for you? Did they 'have your back'? Watch this joyful 2 1/2 minute program and observe the effect that those actions can have.
This powerful handbook will allow you to connect with employees and create the understanding, support and acceptance critical to your success. It will introduce you to the four key dimensions of communication and teach you how to eliminate communication barriers.
19 Process activities for managing change
Show your employees that they are part of the plan, and can manage the changes that your organization needs to make to ensure and enhance success now and in the future. They'll learn that change is an opportunity to be welcomed, not ignored or resisted.
This video is an interactive program of skill-building exercises for supervisors and managers.
In this new short program, Dewitt Jones reiterates to viewers the importance of viewing problems as opportunities. He reminds us that amazing solutions are possible‚ and there are always more right answers when we are open enough to see them.
Available in French.
This program will motivate you to reach deep inside for the strength and courage to persevere through any obstacle.
Listening with the intent to understand is important for communication between and among employees and supervisors. This humorous program shows what happens when a busy boss doesn’t slow down long enough to hear what his employees are trying to tell him.
This is an excellent video to begin a training session on quality—for service behaviours or manufacturing. It will relax the audience with humour, while at the same time underscoring the message “Near enough is NOT good enough.”
Taken from one of many John F. Kennedy's moving and motivational speeches, this program focusses on the idea of thinking big and pursuing unimaginable dreams, and then realizing them.
This video will help you focus on the importance of knowing what you want to get from each conversation and making every outbound call a successful one.
This animated, award-winning video featuring Perry the Peacock is an insightful, inspiring and non-threatening way to illustrate employee empowerment, effective communication and team building skills within the context of diversity.
People beautifully illustrates the potential of the universal human traits of kindness, generosity, and respect in our workplaces. This powerful, 4-minute video gets to the heart of the one thing that unites all people on earth.
This animated video makes us do some soul-searching about the casual way we limit ourselves and others through stereotyping. We “pigeon-hole” others when we overlook their unique abilities, talents, personalities, and backgrounds.
This short "Educator's Cut" of the classic Pygmalion Effect program is designed for use in staff development sessions to spark discussion around the topic of teacher expectations and their link to student performance.
One courageous, determined ant saves the day in this daring animated tale. Very Uplifiting. Great message—if you put your mind to something and believe in it, then anything is possible.
This award-winning animated meeting-opener is a must for anyone sailing the changing tides of today's marketplace.
Customers become angry when they have unmet expectations and the situation is not handled well. Learn how to calm the customer and get the information needed to deal effectively with the issues.
Create a memorable educational experience and get everyone in your organization energized and committed to personal and professional development with this 12-minute animated journey to Santa’s workshop.
On Special for only $195.00—Save $400!
Motivate your employees to move in the right direction for themselves and for the organization by combating negativity and having a positive attitude when making decisions and taking action.
This is a short but comprehensive sexual harassment prevention video that covers every aspect of this important legal topic in just 6 minutes. A budget conscious resource.
Shifting Years, approaches generational differences in a new way. Rather than simply offering ways to deal with these differences, Shifting Years highlights how we must first build relationships by focusing on our similarities. Preview On-Line.
Here’s a powerful guidebook for ALL employees, regardless of their level, position, or time on the job. Using a straight-talk, real-world approach, it pinpoints the critical behaviours necessary for individual and organizational success.
Learn how to use story-based activities as catalysts for learning with this superb training resource. As well as containing tips and tricks on choosing, using and delivering stories, you’re also provided with 50 versatile stories to augment virtually any training session.
Informative and fun, Stress Tacklers! is a great way to learn how to take control of workplace stress.
Cycling is a team sport – and Lance Armstrong couldn’t achieve his incredible success without his team. This video is designed to motivate and inspire your team to higher levels of success.
Think Again is a humorous and inspiring look at some of history's most famous innovations and at how some very smart and successful people initially dismissed them as impossible.
The program defines red flag behaviours of workplace violence and shows you what actions to take when you see them.
This program is the starting point for every organization that seeks to reap the financial, social, and economic benefits associated with developing and adopting environmentally friendly policies and practices.
Whether your organization already has a policy on toxic talk or you're just beginning to look at the effects damaging communication has on your productivity, this program is designed to give your organization a chance to discuss some real issues affecting your workforce.
135 practical games that'll give your training the fun-factor.
This is our most popular Trainer Pack! Use these 135 confidence-boosting and enjoyable games that will energize, stimulate and liven up any training session. Great for any audience and for delivering any message.
From humble beginnings to one of North America's fastest-growing private companies, Tastefully Simple has helped change the lives of thousands of people. Find out how their culture could benefit your organization.
Emotional intelligence is positive and effective. Exploiting it creates competitive advantage and encourages better performance. This pack isn't idealistic or academic. It shows that Emotional Intelligence is something we can aspire to and reach ...and with this pack, it's attainable and practical.
This program presents a powerful metaphor for the population of our own workplace and dramatically shows the need for tolerance and understanding in a diverse society.
We all face obstacles but amazingly some of the most successful people in history have overcome some of the most difficult obstacles. This motivational meeting opener shows how some of history's most famous people have overcome the greatest of obstacles.
This program is an inspirational short program that encourages us to look to ourselves for leadership and positive change. It will help any organization come a step closer to recognizing and achieving its goals.
These days, coaching isn’t just the responsibility of a manager. Any team member may be called upon to coach a co-worker. This video walks viewers through the practical steps to increasing success for coaches and learners in any healthcare organization.
Use this humourous but poignant video to introduce any training session on communication, listening, conflict resolution, teamwork and more!
This 10-minute video is the perfect training tool for work groups, teams, departments and organizations interested in encouraging creativity and innovation, risk-taking, and making the most of change.